Director, Talent Management


Website Bond Brand Loyalty

At Bond Brand Loyalty, we’re not just world-class in loyalty management-we’re a growth-driven company poised to redefine the landscape of engagement and customer experience.

We seek trailblazers who thrive in a collaborative environment and want to make a lasting impact. Join us on our exciting journey as we innovate, evolve, and expand our reach.

Position Overview:

As the Director of Talent Management, you will play a pivotal role in sculpting the future of our company’s most valuable asset-our people.

Your expertise in performance management and talent development systems will help us nurture and retain top-tier talent, fostering a culture that is both high-achieving and deeply committed to employee growth and satisfaction.

Key Responsibilities:

Strategic Talent & Learning Development:

  • Formulate an integrated strategy that encompasses talent management, learning, and development to align with the company’s growth.
  • Design and implement training programs that align with other talent systems and initiatives, including high potential programs, career development initiatives and succession planning programs.

Talent Management Design:

  • Develop a talent management strategy that includes career ladders, discipline matrices, and titling standards to support employee growth and organizational scalability.

Performance Management Evolution:

  • Enhance and administer a performance management program that drives organizational success and individual excellence.
  • Leverage data and analytics to refine performance metrics and introduce innovative assessment tools.

Talent Development and Succession:

  • Establish a leadership development and succession planning process that underscores the growth trajectory of the company.
  • Identify and cultivate high-potential talent to create a ready-now supply of future leaders.

Engagement and Retention:

  • Champion initiatives to drive engagement, incorporating feedback mechanisms to continually adapt and improve our approach.
  • Craft retention strategies that recognize high performance and align with our commitment to career growth and opportunity.
  • Monitor and measure the efficacy of talent solutions, programs, and training and adjust to continuously improve and ensure continually aligning to the needs of the business.

Required Qualifications:

  • Bachelor’s degree in human resources, Business Administration, or related field; Master’s degree highly regarded.
  • At least 8-10 years of relevant talent management experience, with a track record of developing and implementing successful talent frameworks and systems.
  • Strategic mindset with the ability to design and execute initiatives that align with the company’s fast-paced growth.
  • Proficient in the use of HRIS, performance management platforms, and comfortable navigating and interpreting talent analytics.
  • Exceptional communicator with a collaborative spirit and the gravitas to influence at all organizational levels.

What We Offer:

An opportunity to be at the forefront of talent management in a fast-growing company.

A culture that’s committed to investing in our people and recognizing their contributions.

A leadership role with the autonomy to shape the direction of our people strategy.

Competitive compensation and benefits, with opportunities for professional growth and advancement.

Bond Brand Loyalty is an Equal Opportunity Employer.

We believe our differences are our strengths and champion diversity and inclusivity at every level of our company.

Bond is proudly recognized as a Great Place to Work and Best Managed Company. We’re 800(ish) people working tirelessly together to make the world a more loyal place. You’ll be joining a hyper-talented team with a galaxy of skill sets ranging from research to creative to digital and beyond. You’ll have an excellent opportunity to grow, learn and make an impact as we tackle some of our client’s biggest business challenges.

At Bond, we are proud to be a diverse organization and we are committed to building and fostering an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity and inclusion enables us to truly create equal opportunity and positive employment experiences for everyone. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and people with intersectional identities.

Please connect with our People & Values team should you require any accommodation.


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