Dexterra
Company Description
Dexterra Group is a fast-growing, financially strong, publicly listed company (TSX:DXT) with a far-reaching presence across North America. We provide our people with more than just a job – we offer fulfilling opportunities in a culture that promotes stability, diversity and inclusion, camaraderie, employee recognition, work-life balance, and doing what you love.
What’s the Job?
We are currently looking for a passionate General Manager to work with our team located in the Eastern Townships of Quebec. The General Manager is responsible for organizing, planning, preparing, and directing the daily food service operations according to established standards. This role also performs administrative and financial duties for the unit, such as ordering and resolving discrepancies with suppliers and customers, creating and adhering to budgets for all related costs of the operation, and supervising and training all staff within their charge.
- Work with clients and customers to meet their needs while staying within budgeted restrictions and adhering to all company practices and policies.
- Weekly and periodic review of financial management responsibilities.
- Implement strategy to realign financial goals regarding budget management, food cost, and labor cost.
- Manage payroll and ensure adherence to all brand standards, appearance, service, speed of service, ordering, and food safety.
- Establish and implement food preparation schedules, creating an efficient, safe, and organized process.
- Organize and schedule the logistics for daily operations, ensuring all preparation work is completed and waste is managed.
- Respond to customer and client concerns and requests immediately, resolving any issues that may arise.
- Implement new food service techniques and sales and marketing requirements as per the franchise operation.
- Complete regular workplace audits and inspections; health & safety, food safety, financial audits as required.
- Coordinate with Chef Manager/Culinary Manager/Supervisor to ensure timely billing and collections.
Who Are We Looking For?
- Must have a minimum of five years’ successful managerial experience in University or University foodservice operations or equivalent.
- ServeSafe and FoodSafe certified.
- Previous experience with cost control and employee management.
- Superior communication skills in both verbal and written English with the ability to communicate in French as appropriate.
- Able to effectively handle the concerns of employees, customers, and clients with tact while adhering to confidentiality policies.
- Superior knowledge of the safe use of all related equipment.
- Highly organized with a strong focus and commitment to quality.
- Able to effectively use a computer and all related software, including POS equipment.
What’s in It for You?
- Employee Referral Program.
- Fully covered medical and dental benefits.
- Career advancement opportunities.
- Be #1 on day 1 by joining an industry leader.
Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factor.
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