Customer Support Specialist

Job Description

<p><h3>Customer Support Specialist</h3>
<h3>Pay from $31 to $36 per hour with significant growth and earning potential!</h3>
<h3>Toronto Branch</h3>
<p>3333 James Snow Parkway, Milton, ON L9T 8L1</p>
<p>Fast, friendly and customer focused. As a Uline Customer Support Specialist, you’ll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success.</p>
<p><b>Full-Time Hours:</b> Various in-office shifts available.</p>
<h3>Why Customer Service at Uline?</h3>
<ul>
<li><p><b>Learn:</b> In-depth training helps you sharpen communication and problem‑solving skills.</p></li>
<li><p><b>Develop:</b> Our professional environment offers one‑on‑one peer mentoring and room to grow in your career.</p></li>
<li><p><b>Connect:</b> Build strong relationships in our collaborative in‑person setting with regular team events.</p></li>
</ul>
<h3>Position Responsibilities</h3>
<ul>
<li><p>Process customer orders, make product recommendations and handle account inquiries using world‑class technology.</p></li>
<li><p>Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.</p></li>
<li><p>Build business relationships with customers over phone, email and chat.</p></li>
<li><p>Understand customer needs and recommend Uline's best solutions.</p></li>
<li><p>Help customers navigate Uline's website and online ordering.</p></li>
</ul>
<h3>Minimum Requirements</h3>
<ul>
<li><p>High school diploma or equivalent. Bachelor's degree <b>preferred.</b></p></li>
<li><p>Excellent problem‑solving, listening and communication skills.</p></li>
<li><p>Prior customer service experience is <b>a plus,</b> but if you are eager to learn, we will train you!</p></li>
</ul>
<h3>Benefits</h3>
<ul>
<li><p>Company‑paid extended health coverage and RRSP with 6% employer match that starts day one!</p></li>
<li><p>Multiple bonus programs.</p></li>
<li><p>Paid holidays and generous paid time off.</p></li>
<li><p>Tuition Assistance Program that covers professional continuing education.</p></li>
</ul>
<h3>Employee Perks</h3>
<ul>
<li><p>On‑site café, outdoor patio and first‑class fitness center.</p></li>
<li><p>Monthly employee‑appreciation events.</p></li>
<li><p>Opportunities for community involvement.</p></li>
<li><p>Best‑in‑class, clean, modern facilities.</p></li>
</ul>
<h3>About Uline</h3>
<p>Uline, a family‑owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations.</p>
<p>Uline is a drug‑free workplace. All positions are on‑site.</p>
<p>Uline is an Equal Opportunity Employer.</p>
<p>Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!</p></p>
#J-18808-Ljbffr