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Customer Support Associate

Job Description

The title "Customer Support Associate" is more than just a role—it's your opportunity to be at the forefront of customer service and sales excellence. If this sounds like you, don't wait—join Lion Star Consulting today

Do you enjoy helping customers while contributing to business growth? Lion Star Consulting is seeking a motivated Customer Support Representative to become part of our fast-paced, collaborative team.

In this role, you will play a key part in supporting our clients, answering questions, and assisting with sales-related interactions. You'll help ensure a positive customer experience while supporting the company's continued success.

Key Responsibilities:

  • Act as a first point of contact for customer questions, concerns, and service requests.

  • Assist with qualifying leads and completing follow-ups to support sales efforts.

  • Develop a strong knowledge of company offerings to recommend appropriate solutions.

  • Work closely with customers to understand their needs and promote long-term partnerships.

  • Enter and manage customer orders and handle related administrative duties.

  • Share insights on customer feedback and trends with leadership to improve processes.

  • Achieve performance goals related to customer satisfaction and sales support.

Qualifications:

  • Strong communication skills and a service-oriented attitude.

  • Previous experience in customer service or sales is preferred but not required.

  • Ability to resolve issues efficiently and remain detail-oriented.

  • Comfortable working in a team environment with a results-driven mindset.

Why Work With Lion Star Consulting? Lion Star Consulting offers a positive workplace where growth, learning, and collaboration are encouraged. This position provides hands-on experience, opportunities for advancement, and the chance to make a real impact on customer success and company performance.

If you're ready to build relationships, support customers, and contribute to sales objectives, we encourage you to apply today and join Lion Star Consulting as a Customer Support Representative.

How to Apply

Ready to start your career as a Customer Support Associate at Lion Star Consulting?

  1. Click the "Apply Now" button below.
  2. Review the safety warning in the modal.
  3. You will be redirected to the employer's official portal to complete your application.
  4. Ensure your resume and cover letter are tailored to the job description using our AI tools.

Frequently Asked Questions

Who is hiring?

This role is with Lion Star Consulting in Saskatoon.

Is this a remote position?

This appears to be an on-site role in Saskatoon.

What is the hiring process?

After you click "Apply Now", you will be redirected to the employer's official site to submit your resume. You can typically expect to hear back within 1-2 weeks if shortlisted.

How can I improve my application?

Tailor your resume to the specific job description. You can use our free Resume Analyzer to see how well you match the requirements.

What skills are needed?

Refer to the "Job Description" section above for a detailed list of required and preferred qualifications.

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