Customer Solutions Lead Inside (19-month term)

Job Description

Customer Solutions Lead Inside (19-month term)

We’re looking for a friendly, tech‑savvy person to join our team as a Customer Solutions Lead — Inside. You’ll help growers get the most from our Bayer solutions, turn virtual conversations into meaningful relationships, and keep our customers running smoothly through the season.

This vacant role is for 19 months and may be based in Saskatoon, North Battleford, or Lloydminster. Travel around Saskatchewan will be required.

What you’ll do:

• Demand generations and sales through helpful, virtual conversations.


• Provide technical support during the season through the Product Support Centre, and help with technical issues in the off‑season.


• Offer virtual on‑farm support to onboard, install, and troubleshoot Bayer’s precision agriculture tools (including FieldView/FV). You’ll help with data collection, connectivity issues, and show customers how to use our Digital Farming Solutions.


• Work with your Squad (a small cross‑functional team) to meet team financial goals and customer outcomes.


• Plan and prioritize work in short to long‑term cycles — adapt and iterate so the Squad keeps moving forward.


• Share agronomic knowledge and use digital tools and data to position and support Bayer’s seed and crop protection.


• Help build and maintain strong relationships with growers and prospective customers to protect and grow market share.


• Support Squad activities like peer hiring, feedback, and maintaining a safe, inclusive work environment.


• Create customer lead lists, do initial outreach, and assist with remote onboarding and engagement for new digital users.

Who you are:

• BSc in Agriculture or a related field, with at least 2 years’ relevant experience.


• Strong knowledge of local crop production and agronomy.


• Comfortable using digital tools to collect, manage, and interpret data.


• Flexible and adaptable — you can shift priorities as business needs change.


• Strong communicator — clear in presentations, writing, listening, and virtual interactions.


• A practical problem‑solver who can analyze complex situations and act with minimal supervision.


• PAg (RTAg) or ability to acquire.

Nice‑to‑haves

• Professional designations such as CCA, CCSC or OAQ.


• Advanced computer and database skills, including MS Office and experience with CRM systems and Tableau.


• Familiarity with Bayer’s seed, crop protection, and digital offerings.

What we offer:

• Competitive compensation and rewards package


• Collaborative, diverse and inclusive culture


• Career development and global opportunities


• Work‑life flexibility programs such as flex hours, employee discounts, volunteer days, wellness, and other employee offerings

Bayer is committed to fostering, cultivating and preserving a culture of Inclusion and Diversity. We embrace and encourage our employees’ differences and believe that our people are our most valuable asset. The collective sum of individual life experiences, knowledge, innovation, self‑expression, unique capabilities that our employees invest in their work represents our culture, reputation, and Bayer’s values and purpose.

All referral candidates must first be submitted via our internal referral system by a current Bayer employee in order to participate in the referral program. Once a Bayer employee has successfully referred you in our system, you will receive an automated email with instructions on how to complete your application.

This posting will be available for application until at least January 18, 2026.

Bayer welcomes and encourages applications from people with disabilities. Candidates participating in our selection process requiring accommodation due to a disability or medical need are encouraged to notify the Bayer representative that they will be meeting with to ensure appropriate arrangements can be made.