Customer Service Representative
Job Description
Job Summary:
Communicate directly with distribution centers and customers to ensure accuracy in documentation, information, and services.
Duties/Responsibilities
- Handle phone and emails from customers pertaining to price quotes for inbound inquiries as well as purchase quotes for glass and installation products considered for sale to PGW.
- Call center functions to provide quality customer service.
- Ensure the company establishes and maintains constant communication with customers.
- Knowledgeable on all aspects of product inventory which may include, data entry, cancellations, credits, invoicing and/or customer service inquiries.
- Generate sales/buys from online leads.
- Assume other duties as assigned.
Required Skills/Abilities
- Must have good written and verbal communication skills.
- Must have good customer relations skills.
- Ability to work well with others.
- Must have the ability to work under conditions of frequent interruptions.
- Be attentive to details.
Education And Experience
- High School graduate or equivalent
Essential Physical Demands/Work Environment
- Work is primarily sedentary: must be able to sit for extended periods of time and use a computer, keyboard, and mouse, frequently.
How to Apply
Ready to start your career as a Customer Service Representative at PGW Auto Glass?
- Click the "Apply Now" button below.
- Review the safety warning in the modal.
- You will be redirected to the employer's official portal to complete your application.
- Ensure your resume and cover letter are tailored to the job description using our AI tools.
Frequently Asked Questions
Who is hiring?▼
This role is with PGW Auto Glass in London.
Is this a remote position?▼
This appears to be an on-site role in London.
What is the hiring process?▼
After you click "Apply Now", you will be redirected to the employer's official site to submit your resume. You can typically expect to hear back within 1-2 weeks if shortlisted.
How can I improve my application?▼
Tailor your resume to the specific job description. You can use our free Resume Analyzer to see how well you match the requirements.
What skills are needed?▼
Refer to the "Job Description" section above for a detailed list of required and preferred qualifications.