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Customer Service Representative

Scotiabank Heartland, Mississauga Full-time

Job Description

**Job Overview**

We are currently seeking a dedicated and friendly Customer Service Representative to join our team in the Heartland area of Mississauga, Ontario. This is an excellent opportunity for a motivated individual who enjoys working with people and is looking for a consistent work schedule of approximately 30 hours per week.

**Key Responsibilities**

• Deliver exceptional service by interacting with customers in a professional and courteous manner.
• Assist customers with inquiries, product or service information, and general support.
• Resolve customer concerns or issues effectively, ensuring a positive experience.
• Maintain current knowledge of company products, services, and policies to provide accurate information.
• Collaborate with team members to ensure daily operations run smoothly.

**Qualifications and Requirements**

• Proven ability to communicate clearly and effectively.
• Strong interpersonal skills with a customer-first mindset.
• Reliability and punctuality are essential.
• Ability to work a schedule of 30 hours per week.
• Must be able to commute to the Heartland, Mississauga area (Postal Code L5V 2X8).

**Work Details**

• **Schedule:** 30 Hours per Week
• **Region:** Heartland Town Centre area, Mississauga, ON

How to Apply

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  3. You will be redirected to the employer's official portal to complete your application.
  4. Ensure your resume and cover letter are tailored to the job description using our AI tools.

Frequently Asked Questions

Who is hiring?

This role is with Scotiabank in Heartland, Mississauga.

Is this a remote position?

This appears to be an on-site role in Heartland, Mississauga.

What is the hiring process?

After you click "Apply Now", you will be redirected to the employer's official site to submit your resume. You can typically expect to hear back within 1-2 weeks if shortlisted.

How can I improve my application?

Tailor your resume to the specific job description. You can use our free Resume Analyzer to see how well you match the requirements.

What skills are needed?

Refer to the "Job Description" section above for a detailed list of required and preferred qualifications.

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