Customer Service Associate

Job Description

<p>POSITION OVERVIEW:</p><p>The Original FARM is a leading cannabis retailer that empowers the customer to take the best-informed decision by delivering a thoughtful and innovative customer experience. We are cannabis educators, sharing our passion and acquired knowledge with every customer. We are currently looking for part time Budtenders/Drivers to work with our team in-store as a Delivery Driver, using a company provided vehicle, and supplemental Budtender.</p><p>PRINCIPLE DUTIES/RESPONSIBILITIES:</p><ul><li><p>Delivering packaged product to customers</p></li><li><p>Maintaining delivery records</p></li><li><p>Communicating with our Dispatch to ensure timely and accurate deliveries</p></li><li><p>Safely operating company equipment and vehicles</p></li><li><p>Cleaning and organizing our Distribution Centre</p></li><li><p>Providing occasional coverage for our other locations</p></li><li><p>You will also be trained as a Budtender for times during your shift when there is no delivery work</p></li></ul><p>QUALIFICATIONS AND SKILLS:</p><p><br>• 19+ years of age</p><ul><li><p>Class 5 or 7 BC Driver's License</p></li><li><p>Strong customer service skills</p></li><li><p>Legally permitted to work in Canada</p></li><li><p>BC Selling it Right Certificate</p></li><li><p>Clean Drivers Abstract</p></li><li><p>Clear Criminal Records Check</p></li><li><p>Strong communication skills, time management, and problem-solving skills</p></li><li><p>Able to work as a member of a team</p></li></ul><p>TERMS OF EMPLOYMENT:</p><ul><li><p>Part time hourly position offering up to 30 hours per week</p></li><li><p>Must be willing to sign FARM's terms of employment contract</p></li><li><p>Must be able to work a variety of night/weekend shifts when required</p></li><li><p>Must be willing to cover shifts in the event of sick days/ leaves of colleagues</p></li><li><p>Reports to: Store Manager or Designate</p></li><li><p>FARM adheres to BC Employment Standards law for hiring and termination</p></li></ul>