Consultant/Senior Consultant, Public Engagement


Website Hill & Knowlton

About Hill & Knowlton

Hill & Knowlton is the global strategic communications leader for transformation. We help brands, businesses and leaders build reputation, manage risk, and create breakthrough opportunities for growth. Founded in 1927, today’s Hill & Knowlton operates 70 offices in over 30 countries, providing advisory, public relations and creative solutions to local and global clients. Our global team offers integrated strategic services, grounded in deep sector expertise, and enabled by creativity and intelligence. Headquartered in New York, Hill & Knowlton is part of WPP, one of the world’s largest communications services groups.

Job Description:

Hill & Knowlton is looking for aConsultantorSenior Consultantin Toronto or Ottawa to play a key role in the development and delivery of strategic communications and community relations programs for some of Canada’s most complex projects.

For more than 15 years, H&K’s award-winning Public Participation team has brought innovation, creativity, and multidisciplinary approaches to building relationships with communities. We are passionate about informed and meaningful engagement that shapes stronger, more inclusive decision making and lasting, transformational change.

In addition, as a leader in corporate communications, we deliver integrated communications campaigns for a wide range of clients.

The ideal candidate will have experience working with communities, governments and partners in support of major projects in infrastructure, transportation, urban planning, and/or natural resource development.

H&K is committed to diversity, equity and inclusion within our organization and in the approaches to our work with clients and communities. We encourage applications from professionals of diverse backgrounds, profiles and experiences.

We are looking for incredible talent, great attitude, energy, and passion for H&K and our clients. If this sounds like you, we’d love to talk further!

Here’s what you’ll do:

  • Develop and implement communications and engagement strategies to reach, inform and engage communities and industry audiences using a variety of tools and channels
  • Conduct research and analysis on a variety of topics, including community and audience profiles, needs, interests, perceptions, etc.
  • Write various types of communications materials and reports including facilitation materials, news releases, newsletters and more
  • Ensure programs are implemented in a timely, cost-effective and relevant way
  • Develop and maintain collaborative relationships with clients and partners
  • Ensure regular communication with clients and relay information to internal team members involved in the mandates
  • Manage ongoing measurement, tracking and reporting on client activities and results, flagging relevant information to the account team and client.
  • Proactively support new business development activities by identifying opportunities to expand business with current clients, promoting H&K services and specialties to existing clients, contributing research, analysis, and content to new business proposals, and participating in pitches.

What you’ll need to get here:

  • Post-secondary degree or post-graduate certificate incommunications, journalism, political science, public relations, law, social science or other relevant areas
  • 4+ years of relevant experience in strategic communications and stakeholder engagement / external relations
  • Knowledge of digital strategies and tools available to community relations
  • Superior writing/editing skills with a demonstrated ability to synthesize complex content and write for external audiences
  • Excellent oral and written communication skills
  • Strong project and budget management skills, ability to meet deadlines, delegate and prioritize deliverables
  • Bilingualism in English and French is an asset
  • Training by the International Association of Public Participation is an asset

Hill & Knowlton is more than an agency. It’s a collection of thousands of brilliant, collaborative and driven employees – all united around a single vision of transforming our clients, our company and the world.

Across 70 offices in 30 countries our people are the heartbeat of our business. Bridging countless cultures, backgrounds and lived experiences, we are drawn together by a common drive and a collaborative spirit – called to our craft each day by the desire to deliver the best work.

And at H&K, diversity, equity and inclusion are not just values; they are strategic imperatives that fuel our future in an industry built on the art of understanding, connecting and developing relationships. We believe that a diverse workforce is essential for inspiring bold ideas, fostering constructive dialogue and cultivating meaningful experiences that drive innovation and creativity.

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