Concierge – Part Time

Part Time

Website FAIRMONT


Job Description

Concierge – Part Time
The knowledge of a great Concierge is the expectation of our Guests when staying at Fairmont Hotels & Resorts. Your ability to anticipate Guests’ needs and make informed suggestions will ensure they have a truly memorable stay.



What you will be doing:

  • Consistently offer professional, friendly and engaging service
  • Assist guests with mail, messages, and any plans or arrangements they require
  • Assist with any plans or arrangements the guest intends to make during their stay
  • Assist guests regarding hotel facilities in an informative and helpful way
  • Follow department policies, procedures and service standards
  • Follow all safety policies 
  • Other duties as assigned

  • Qualifications

    You’re experience and skills include:

  • Previous customer related experience an asset
  • Must possess a professional presentation
  • Must possess outstanding guest services skills and sophisticated verbal & written communication skills
  • Computer literate in Microsoft Window applications an asset
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively with fellow colleagues as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Additional Information


    Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization. 

    Our commitment to Diversity & Inclusion:
    We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

    Source
    WhatJobs

    To apply for this job please click the link belowhttps://en-ca.whatjobs.com/pub_api__cpl__69569429__4809?utm_campaign=publisher&utm_medium=api&utm_source=4809→