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Concierge

Shannex Bedford

Job Description



Job Description


If you take pride in being compassionate, honest, professional, and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work – they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living.

We are searching for a Concierge to join our Parkland West Bedford team based in Bedford, Nova Scotia.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development, and advancement. And at the end of every day, you will know you've made a measured difference in the lives of our residents. Additional benefits include:

  • Free onsite parking
  • Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
  • Access to continuing education and training through Shannex's Centre of Excellence
  • Opportunities to be part of sector innovation and continuous improvement initiatives
  • Recognition and Rewards for service excellence and safety
  • About the Opportunity

  • Answers and transfers telephone inquiries, greets and directs visitors
  • Provides routine information and responds to inquiries from residents, visitors, and staff
  • Sorts and distributes incoming and outgoing mail and couriers
  • Prepares and distributes forms, reports and other documents to appropriate personnel and departments
  • Relays residents' requests for assistance to appropriate department
  • Enters resident maintenance service requests into appropriate software
  • Enters potential resident information into the Client Relationship Management software
  • Performs a wide variety of assignments, which are sometimes confidential in nature

    Receives, processes and records client payments
  • Ensures client safety by following and applying all standard operational procedures, safe work practices and training provided
  • Additional duties as required
  • About You

    In addition to placing a high value on continuous improvement, collaboration and accountability, you bring:

  • High School / GED completion
  • Minimum 2 years experience working in a hotel, Retirement Living or hospitality based position considered an asset
  • Excellent computer skills and experience in Microsoft Office Suite
  • Previous hospitality/customer service experience is an asset, especially with seniors
  • A friendly outgoing spirit is a definite asset
  • Experience with cash flow;
  • Knowledge of Medical Terminology is considered an asset
  • Required to be available for day, evening and weekend shifts as required
  • A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care
  • About Us

    Shannex is a family-owned organization with a vision of Better Living for every stage of life. Since 1988, Shannex has grown from a single nursing home in Cape Breton to a trusted partner across healthcare, hospitality and lifestyle sectors. With locations in Nova Scotia, New Brunswick and Ontario, Shannex continues to build communities designed for connection, wellbeing and longevity. Shannex-owned brands include Allbright Life, Parkland Retirement Living & Lifestyle Residences, Parkland at Home, Faubourg du Mascaret, and Shannex Enhanced Care. Shannex also provides Transitional Health Services, in partnership with Nova Scotia Health. For more information, visit

    If you're ready to join the Shannex team of Great People, apply today

    Great People is a core value at Shannex based on the belief that our team members are the spirit and foundation of the organization.  Shannex believes equity, diversity, inclusion and belonging is about creating a culture that embraces the uniqueness of individuals, where every person is treated fairly and where racism and discrimination are not tolerated. At Shannex, every team member belongs.

    All applications are kept in strict confidentiality.

    Only those selected for an interview will be contacted.

    How to Apply

    Ready to start your career as a Concierge at Shannex?

    1. Click the "Apply Now" button below.
    2. Review the safety warning in the modal.
    3. You will be redirected to the employer's official portal to complete your application.
    4. Ensure your resume and cover letter are tailored to the job description using our AI tools.

    Frequently Asked Questions

    Who is hiring?

    This role is with Shannex in Bedford.

    Is this a remote position?

    This appears to be an on-site role in Bedford.

    What is the hiring process?

    After you click "Apply Now", you will be redirected to the employer's official site to submit your resume. You can typically expect to hear back within 1-2 weeks if shortlisted.

    How can I improve my application?

    Tailor your resume to the specific job description. You can use our free Resume Analyzer to see how well you match the requirements.

    What skills are needed?

    Refer to the "Job Description" section above for a detailed list of required and preferred qualifications.

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