Clinic Services Associate

Job Description

<p><b> Role: Clinic Services Associate </b><p><b> Location: GTA </b></p><p></p><p> At Hearing Solutions, we connect people to the world of sound so they can hear what matters most. As a Clinic Services Associate, you’ll be the first point of contact for our patients, making a real difference in their lives. You'll have the opportunity to work in our pediatric hearing clinic, supporting children with their hearing needs. If you’re looking for a job where you can help others and grow, this is the role for you!</p><p></p><p><em> What You'll Do: </em></p><ul><li> Make proactive outbound calls to existing and prospective patients to schedule appointments and maintain appointment calendar </li><li> Assist patients with third-party funding and insurance claims </li><li> Keep client records organized and assist with general office tasks </li><li> Ensure the clinic is clean, organized and welcoming for all patients </li></ul><p></p><p><em> What’s in it for you: </em></p><ul><li> A positive and supportive work environment focused on growth </li><li> The opportunity to make a meaningful impact in someone's life </li></ul><p></p><p><em> What you bring: </em></p><ul><li> A positive energy and can-do mindset </li><li> Post-secondary education or equivalent experience </li><li>1+ year in a customer-facing role (healthcare or retail preferred)</li><li> Strong written and verbal communication skills </li><li> Fluency in other languages is a plus!</li><li> Strong organizational and multitasking skills, with the ability to manage multiple priorities in a fast-paced environment </li><li> Tech savvy with the ability to quickly learn various systems and applications </li></ul><p></p><p> As a part of the hiring process, we require applicants to complete a 15 minute online pre-employment profile assessment. This helps us identify the ideal candidate based on core competencies. </p><p> We recommend completing the assessment in an environment free of distractions. Please use the following link to access and complete your assessment. </p><p></p><p></p><p><em> Please note: Only qualified candidates will be contacted. </em></p><p><b>_</b>_</p><p><b><em> Hearing Solutions is committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). </em></b></p><p><b><em> Please let us know if you require accommodation at any stage of the recruitment process. </em></b></p>