Client Success Manager

Job Description

Job Description

Job Description

Own the Outcome. Drive the Growth. Be the Strategist.

This is an in-office role based in Oakville, Ontario, for professionals who want to lead strategy, not just manage tasks.

At Measure Marketing Results Inc., we don’t just deliver campaigns—we build partnerships rooted in results. We’re seeking a Growth and Customer Success Specialist who thrives on autonomy, impact, and high performance. If you’ve worked in a marketing agency, understand SEO, Paid Media, and Analytics, and are confident in your ability to drive results and collaborate with cross-functional teams, you’ll feel right at home here.
 Your Role:You’re the bridge between strategy and execution, owning client success and campaign performance. You’ll:

• Be your accounts' primary point of contact, guiding clients from kickoff through results.
• Build and refine integrated digital marketing strategies that span SEO, PPC, Content, Web, Automation and full-funnel growth tactics.
• Use data and analytics to inform every recommendation you make and every meeting you lead.
• Host bi-weekly/ monthly performance reviews with clients, backed by real numbers and proactive insights.
• Act as a strategic advisor to your clients while collaborating closely with our internal SEO, Paid Media, and Creative teams.
• Project manage and own budgets, performance KPIS, and campaign optimization initiatives.
• Own the quality and results of campaign delivery, with the autonomy to pivot when needed.

• You’ve spent at least 3+ years in a client-facing account or customer success role within a marketing agency environment.
• You bring deep knowledge of SEO, Paid Ads (Google, Meta, LinkedIn), and analytics tools.
• You’ve worked with North American B2B clients and understand their expectations around ROI and transparency.
• You manage multiple accounts confidently and thrive in an environment where autonomy is earned and expected.
• You’re a clear communicator, analytical thinker, and a proactive collaborator.
• You know how to prioritize what drives impact over busywork.
• You care about your work, details, and clients, and this shows in the outcomes you get.
• You are tech-savvy and embrace new technologies.

• 3–5 years of agency experience with client relationship ownership.
• At least 2 years of hands-on experience in SEO, Paid Ads, and/or analytics.
• Experience managing budgets, campaign reporting, and full-funnel growth strategy.
• Excellent written and spoken English.
• You are in Canada and eligible to work full-time in an office.
• Must be able to commute to Oakville, ON.

• Full benefits from Day 1.
• Competitive salary with performance incentives.
• Clear career growth path.
• Access to training and development tools.
• A high-autonomy environment with support when you need it.
• A mission-driven team that believes in excellence, empathy, and execution.

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