Client Services Coordinator

Job Description

<h3>Job Description</h3><p>Job Description<p>Company Description<br><br><p>Your happiness and well-being are top priorities at Spectrum!  We offer the most competitive wages, RRSP matching, benefits, paid sick days, and more! </p><p>We are hiring a full time contract <strong>Client Services Coordinator</strong> to work at our <strong>Markham </strong>office to provide exemplary service and support to our internal and external clients. Full time day shifts (M-F 9:00 am - 5:00 pm) are available. </p><p>By joining Spectrum Health Care you will be part of one of <strong>Canada’s Best Managed companies</strong> and a committed member of a team of highly skilled healthcare professionals. </p>Job Description<br><br><ul><li>Works collaboratively with community PSW and Nurses, and assists with the scheduling and coordination of PSW and Nurse services</li><li>Liaises with clients, staff, and community partners</li><li>Acts as a problem solver for clients and responds to inquiries from HCCSS and employees</li><li>Reports client and staff concerns to Home Support Supervisor</li><li>Liaises with the HCCSS representatives regarding client care</li><li>Collects and entrees all pertinent client data into the computer system</li><li>Provides lists, schedules, and performs other administrative duties to support the personal support worker and Nurse program</li></ul>Qualifications<br><br><ul><li>Minimum of 2 years working in an office setting</li><li>Ability to handle a high volume of calls while delivering exceptional customer service (healthcare industry experience an asset) </li><li>High school diploma or equivalent</li><li>Excellent English written and verbal communication skills (Additional language skills considered an asset)</li><li>Proficient in Word, Outlook and ability to learn proprietary software</li><li>Medical terminology knowledge an asset but not required</li></ul><br><br>Additional Information<br><br><p></p><p><strong>Spectrum Health Care </strong>is thrilled to be named one of <strong>Canada’s Best Managed Companies.</strong> This award recognizes top companies across Canada for overall performance, sustained growth, strategy, capabilities and innovation, culture and commitment, and leadership. Click <strong>here</strong> to learn more about this esteemed honour.  </p><p>We thank all applicants, however, only those individuals selected for interviews will be contacted.</p><p>In accordance with the Accessibility for Ontarians with Disabilities Act 2005, upon request, support will be provided for accommodations throughout the recruitment process.</p><p>If you require accommodation because of disability through the recruitment process, please contact Human Resources at <span >(corphr@spectrumhealthcare.com)</span> for assistance.</p><p>Spectrum Health Care is committed to fostering, cultivating and building a culture of diversity, equity and inclusion within our organization. We strive to attract, engage and develop a workforce that reflects the diverse communities that we serve and we know a diverse workforce is key to the growth and success of our organization.</p></p></p>