fractal
Onsite Engagement Manager – RGM Projects Fractal is building a world where individual choices, freedom, and diversity are the greatest assets. We believe that a true Fractalite is the one who empowers imagination with intelligence. Please visit Fractal | Intelligence for Imagination for more information about Fractal.
We are seeking a proactive and experienced Onsite Engagement Manager to lead the successful execution of Revenue Growth Management (RGM) projects for key clients in Canada . The ideal candidate will act as the first point of contact for clients, ensuring seamless communication, strong stakeholder alignment, and effective project delivery. This role demands excellent client-facing skills, hands-on experience with Agile frameworks , and the ability to drive User Acceptance Testing (UAT) , client demos , and cross-functional coordination.
Client & Stakeholder Management Serve as the primary onsite liaison between the client and internal project teams. Build and maintain trusted relationships with client stakeholders across commercial, IT, and analytics functions. Proactively manage expectations, address escalations, and ensure client satisfaction at every stage of project delivery.
RGM Project Leadership Align product and delivery teams with business objectives and project goals. Project Communication & Governance Act as the central communication hub between business users, product owners, and tech teams. Manage stakeholder alignment throughout the lifecycle of the project.
UAT & Client Demonstrations Lead the planning, coordination, and execution of User Acceptance Testing (UAT) , ensuring client sign-off and readiness. Agile & Jira Project Delivery Facilitate Agile ceremonies including sprint planning, backlog grooming, reviews, and retrospectives. Work closely with Product Owners and Scrum Masters to maintain sprint cadence and delivery timelines.
Use Jira and related tools for backlog tracking, issue resolution, and project monitoring. Onsite Engagement Manager (Canada) Excellent client management and stakeholder management RGM Projects experience First point of contact for anything wrt project Exceptional client engagement and stakeholder management skills, with a client-first mindset. Solid understanding of Revenue Growth Management (RGM) , especially in Pricing, Promotion, Trade Terms, and PPA.
Proven experience managing User Acceptance Testing (UAT) cycles and client demo sessions. Strong working knowledge of Agile delivery practices and tools such as Jira , Confluence, or Trello. Strong organizational and multitasking ability, capable of managing multiple streams simultaneously.
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training; In addition, you may be eligible for a discretionary bonus for the current performance period. As a full-time employee of the company or as an hourly employee working more than 30 hours per week, you will be eligible to participate in the health, dental, vision, life insurance, and disability plans in accordance with the plan documents, which may be amended from time to time. The Company provides for 11 paid holidays and 12 weeks of Parental Leave.
We also follow a “free time” PTO policy, allowing you the flexibility to take the time needed for either sick time or vacation. Fractal provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
