Chief Information Security Officer

Website Mitel Networks

At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience.
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Summary :
As Chief Information Security Officer, you will be responsible for Information Security and Compliance at Mitel Networks. You will be leading and continually enhancing Mitel’s information security and compliance security strategy, architecture, and governance. This will include but not limited to Data Security and Privacy, Cybersecurity and various compliance security programs such as ISO 27001, SOC 2, HIPAA, and security aspects of Business Continuity Management.
In this position, the CISO will be a key partner and process owner on key security initiatives, including risk assessment programs, the effectiveness of security programs, incidents response management, policies and standards working to support secure, scalable business operations within the broader guidelines set out by the CIO and the executive team.
The CISO will perform in a matrix environment, reporting to the CIO and will work closely with the Legal, HR, DPO, Compliance Office, and Mitel product security teams.
Responsibilities :
Directly manage Mitel security and ISO 27001 Security group and staff

Provide coaching and directions, develop and empower direct reports

Collaborate with the executive team to provide strategic and tactical planning, development, evaluation, and coordination of the information security strategy and architecture for all business functions within Mitel

Collaborate with the CIO in the technology vision and planning process that will regularly evaluate security aspects of existing technology, information systems, and staffing, research new solutions and technologies, and recommend changes


Deliver Information Security strategy and roadmap presentations to Mitel’s Executive Committee and Board of Directors

Foster and promote an environment of superior customer service

Lead the information security strategy and architecture planning process to assess and implement detection and preventative protection goals, objectives and metrics consistent with the corporate strategic plan

Drive ISO27001 practices, accountability and responsibilities for the ISMS of the business and establish strategic security practices and framework to drive the business forward


Ensure consistent security practices and processes are executed under the ISMS

Review and assess the existing NIST CSF Framework at Mitel, identify areas of opportunity and propose a Go-Forward roadmap.

Accountable for security incident response planning, execution and awareness. Responsible for investigation of security breaches and assisting with disciplinary and legal matters associated with such breaches as necessary

Establish, implement and facilitate an effective enterprise-wide information security governance program that ensures the strategic alignment of information security and broader corporate objectives and drives accountability; implement a metrics-based reporting framework to measure the efficiency and effectiveness of the program and facilitate appropriate resource allocation to increase the maturity of the information security program


Provide ongoing status updates, reports and recommendations to Operational Risk and Cybersecurity Councils at Mitel

Accountable for recommending risk-based and cost-effective Security solutions that meet business needs, Information Security and compliance security requirements

Lead the activities and review of third-party service providers to ensure a security and compliance framework is implemented and maintained within their environments. Perform regular security reviews of processes and security controls.

Oversee the development and be the enterprise champion of a corporate security awareness training program


Facilitate communication between staff, management, vendors, and other technology resources within the organization

Requirements:
Bachelor’s degree preferred; or high school diploma + relevant experience

Current information security certification, including Certified Information Security Manager (CISM), Certified Information Systems Auditor (CISA) or Certified Information Systems Security Professional (CISSP)

Comprehensive and advanced work experience with the Security standard ISO27001.


Comprehensive and advanced understanding of IT and Information Security frameworks such as GDPR, NIST, Payment Card Industry Standard (PCI), COBIT and external regulatory compliance requirements for IT areas

10+ years of progressive experience in various aspects of Information Technology Security and Governance roles, with a proven track record of IT Leadership and managing teams

Current or recent CISO responsibility or equivalent experience

Willingness to travel occasionally for international conferences and meetings


Additional Skills & Competencies:
Demonstrate risk analysis and control assessment techniques

Proven skills in sharing information and expertise with others, delivering solutions, influencing, and performing root-cause problem-solving

Proven skills and experience in Project Management, Risk Management, Management and leadership, Planning and organization

Ability to manage multiple competing priorities and tight deadlines


Demonstrate ability to assess customer/client needs, creatively approach solutions, decide and influence appropriate courses of action

Demonstrate success in leading large-scale initiatives/transformations across an enterprise

Strong sense of professional ethics, integrity, and trust

Demonstrate excellent oral / written communication skills and listening skills


Strong action orientation and drive for results

Makes effective decisions with limited information

Mitel offers a comprehensive benefit program which includes Medical, Dental, Vision, Life and Disability Insurance, RRSP matching, Paid time off (holiday, vacation and sick), Employee Assistance Program, Reward and Recognition Programs and more!

Benefits may vary based on full-time or part-time employee status.
For more information, visit



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Mitel is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.
We welcome candidates with disabilities and will make accommodations throughout all stages of the recruitment and selection process. If you require a disability-related accommodation, please send an e-mail to


[email protected]


or call 1-469-574-8100. Mitel will consult with all applicants with disabilities who request accommodation to ensure that the accommodation provided is suitable for the applicant’s individual accessibility needs.
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