Business Operations Co-ordinator

Job Description

Temporary Full Time

We're hiring for a temporary Business Operations Coordinator - 12 month contract.The Business Operations Coordinator, reporting to the Assistant Manager Contracts and Compensation, is required to handle project work in support of Firms & Advisor contract maintenance of several sales channels (Group, ADSL, MGA and National Account). Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, Winnipeg.

What you will do:

• The role is responsible for updates of advisor contact information that enables the ongoing payment of compensation and correct advisor data management for purposes of annual taxes.

• The individual works in a team environment to handle transactions including, but not limited to:

• Corresponding with partners (internal and external alike), regulatory authorities and customers related to updating contact information in a variety of systems.

• Review and process maintenance changes/updates.

• Updating upwards of eight separate systems – accuracy is especially key in this role.

• Delivering a professional and courteous level of customer service through all channels of communication and business channels.

• Provide administrative support within individually assigned business unit, including, but not limited to, activities such as information management – i.e. appropriate filing and archiving of emails and other information
• Other administrative tasks as required.

What you will bring:

• College diploma would be preferred
• Demonstrated strong customer service and communication skills both written and verbal.
• Proficient in using Microsoft Office products including Word and Exce
• Attentive to detail, demonstrated initiative, analytical and problem-solving skills
• Team player
• Focus on quality and timeliness to meet deadlines
• Strong organization skills – Able to handle multiple priorities while managing deadlines
• Ability to work in an unstructured environment and multi-task.
• Flexibility – Able to work overtime when required.
• Adaptable to change.
• Bilingual (French / English) - Proficient written and verbal communication skills is an asset.

The base salary for this position is between
$minimum
- $ maximum
annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Be your best at Canada Life- Apply today

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You're part of a diverse and inclusive workplace where your career and well-being are championed. You'll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

Together, as part of a great team, you'll deliver on our shared purpose to improve the well-being of Canadians. It's our driving force. Become part of a strong and successful company that's trusted by millions of Canadians to do the right thing.

Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we're one of Canada's leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.

We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.