Conspicuous
Business Central Support Analyst (Remote – Canada) | Up to $120K CAD
Are you a Microsoft Dynamics 365 Business Central expert with experience in a VAR or ISV environment?. Ready to join a growing team that values flexibility, innovation, and deep product knowledge?. We want to hear from you!
Position: Business Central Support Analyst
Location: Fully Remote (Canada-based)
Salary: Up to $120,000 CAD annually
Employment Type: Full-time
About the Role
We are seeking a skilled and customer-focused Business Central Support Analyst to join this well established VAR.
In this role, you will provide high-quality technical and functional support to our clients, helping them maximize the value of their Business Central solutions.
You must bring VAR (Value Added Reseller) or ISV (Independent Software Vendor) experience—this is essential for understanding the fast-paced, client-centric nature of our work.
What Youll Do
- Provide Tier 1 and Tier 2 support for Microsoft Dynamics 365 Business Central
- Troubleshoot functional and technical issues across multiple modules (finance, sales, purchasing, inventory, etc.)
- Collaborate with consultants and developers to resolve complex customer issues
- Create and maintain internal documentation and user guides
- Escalate issues where necessary and follow up to ensure client satisfaction
- Assist in client training and onboarding when needed
What Were Looking For
- 2+ years supporting Microsoft Dynamics 365 Business Central
- Experience working at a VAR or ISV is required
- Strong understanding of core BC modules and workflows
- Excellent communication and customer service skills
- Ability to work independently in a fully remote environment
- Bonus: Knowledge of finance and financial processes
Why Join?
- 100% Remote – work from anywhere in Canada
- Competitive compensation up to $120,000
- Collaborative and growth-oriented environment
- Opportunity to work with a wide variety of industries and clients
