Bilingual Customer Service Representative

Job Description

<p><p><b>Hiring: Bilingual (French & English) Franchise Support Agent – Infinity Mart</b></p>
<p>Infinity Mart is a proudly Canadian, fast-growing convenience store franchise. We are expanding in Quebec and are looking for a bilingual (French & English) agent who can communicate with franchise applicants from Quebec and assist them through the application process.</p>
<p><b>Location</b>: DOWNTOWN TORONTO</p>
<p><b>Type</b>: Part-Time</p>
<p><b>Compensation</b>: Competitive (discussed during interview)</p>
<h3>Responsibilities</h3>
<ul>
<li>Speak with potential franchise applicants in French and English</li>
<li>Answer questions about our franchise model and application steps</li>
<li>Help applicants complete their forms and understand our process</li>
<li>Coordinate with our Executive Admin & VP for next steps</li>
<li>Provide clear and professional communication at all times</li>
</ul>
<h3>Requirements</h3>
<ul>
<li>Fluent in French and English — Must-have</li>
<li>Strong communication and customer service skills</li>
<li>Comfortable handling calls, texts, WhatsApp messages, and emails</li>
<li>Professional, reliable, and organized</li>
</ul>
<h3>About Infinity Mart</h3>
<p>Infinity Mart is a modern convenience store franchise focused on empowering local entrepreneurs. We offer a streamlined business model, strong support, and a rapidly growing national presence.</p>
<h3>How to Apply</h3>
<p>We look forward to adding a bilingual team member to support our growth in Quebec!</p>
<p>Referrals increase your chances of interviewing at Infinity Mart by 2x.</p></p>
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