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Bilingual Customer Service Representative

TekStaff IT Solutions

Mississauga, Canada

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$10 - $12 Posted: September 6th, 2025

Job Description

SUMMARY OF DAY-TO-DAY RESPONSIBILITIES:

Handling inbound and outbound calls – daily 10 -12 calls – 20-40 mins average in length


MUST-HAVE Hard Skills:


Bilingual is must – Fully

Being in a role for at least 1 year

Prior experience with SLAs

Excellent analytical and problem-solving skills

Strong listening, writing and verbal communication skills

High proficiency in Microsoft applications (Excel, Word, PowerPoint and Visio)

Customer service experience with above average telephone customer service skills/Call center exp

A professional approach with the ability to effectively interact both internally and externally at all levels

University degree or equivalent work experience

Being collaborative, teamwork, ownership

Call Centre experience – inbound and outbound

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