Hays
Bilingual Collections Admin
6 month contract
Mississauga- Onsite
Key Job Responsibilities:
- Handling department’s email inbox.
Responding to the emails and providing the information required by the internal and external customers - Preparing disconnect letters for delinquent accounts and sending them to the customers by registered mail
- Contacting the customers to ensure the invoices were received and confirming the payment process
- Completing admin and any other forms requested by the customer
- Conducting collections calls for due accounts as assigned.
- Managing large amount of incoming phone calls and follow up with customer
- Helping set up account on pre-authorized payment by calling the customers
- Contacting all customers with PAP rejects to update their payment informations
- Any other collections duties as assigned
Qualifications:
- Post-Secondary Education with Business Administration or a related discipline.
- Minimum of 2+ years previous collections experience
More about the position:
- High proficiency in Excel
- Excellent communication, interpersonal, and presentation skills
- Must possess strong analytical skills and sound business judgment
- Self-direction and organization skills critical to achieving month-end reporting deadlines
Our offerings include:
- Competitive compensation
- Employee Discounts
- Learning and Development opportunities
- Reward and Recognition Program
- A culture of performance & accountability
- A supportive and positive team environment
