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Bilingual Collections Specialist

Hays

Bilingual Collections Admin

6 month contract

Mississauga- Onsite


Key Job Responsibilities:

  • Handling department’s email inbox.

    Responding to the emails and providing the information required by the internal and external customers
  • Preparing disconnect letters for delinquent accounts and sending them to the customers by registered mail
  • Contacting the customers to ensure the invoices were received and confirming the payment process
  • Completing admin and any other forms requested by the customer
  • Conducting collections calls for due accounts as assigned.
  • Managing large amount of incoming phone calls and follow up with customer
  • Helping set up account on pre-authorized payment by calling the customers
  • Contacting all customers with PAP rejects to update their payment informations
  • Any other collections duties as assigned


Qualifications:

  • Post-Secondary Education with Business Administration or a related discipline.
  • Minimum of 2+ years previous collections experience

More about the position:

  • High proficiency in Excel
  • Excellent communication, interpersonal, and presentation skills
  • Must possess strong analytical skills and sound business judgment
  • Self-direction and organization skills critical to achieving month-end reporting deadlines

Our offerings include:

  • Competitive compensation
  • Employee Discounts
  • Learning and Development opportunities
  • Reward and Recognition Program
  • A culture of performance & accountability
  • A supportive and positive team environment

To apply, please visit the following URL:

THISJOB.CA