Assistant Operations Manager

Job Description

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Overview

As a key member of the Operations Management team, this Assistant Operations Manager position will oversee general repairs and maintenance of the facility as well as all overnight event/concert conversions. Working closely with the Director of Operations and the Operations Manager the right candidate must be a motivated self starter, knowledgeable with tools and adapt to a fast paced environment. 

This role pays an annual salary of $60,000-$75,000 CAD

Benefits for Full-Time roles: Health, Dental and Vision Insurance, Pension matching, and Paid Time Off (vacation days, sick days, and 11 holidays)

This position will remain open until March 20, 2026.

Responsibilities

In conjunction with the Operations Manager, the role is responsible for overnight Event Conversions; planning, coordinating, supervision of conversion team to ensure event requirements/objectives are met and within budget

• When requested; assist/recommends hiring, discipline and termination
• Perform and delegate all building maintenance and general repairs
• Working knowledge of operations equipment including forklifts, pallet jacks, staging, retractable seating risers, basketball floors, hockey glass, etc.
• Works closely with Events Dept on all event logistics
• Supervise/works with operations staff for non-event tasking
• Maintain and clean all Conversion equipment, tools and storage areas
• Maintains inventory of all maintenance supplies and advises when stock / product is required for ordering
• Assist Director of Operations and Operations Manager with projects as requested. Act as lead for all R&M and internal work order projects
• Communicate "assigned task" status with the Operations Manager or Director of Operations
• Other duties as assigned by Director of Operations & Operations Manager

Qualifications

• 3-5 years of experience with event arena changeovers and the general functions of an event-based facility.
• Knowledge of supervisory principles, with emphasis in working with and training "casual" staff
• Possess a working knowledge of mechanical equipment throughout the building including HVAC, Plumbing and Electrical systems
• Highly skilled with hand tools and general repairs for, drywall, plumbing, tiling, ceiling tiles, painting, light bulb changes, etc.
• Must be able to work flexible and demanding schedules; including: overnights, weekends, and holidays
• Valid Forklift certification
• Familiarity with OSHA requirements.
• Ability to climb stairs and lift 50lbs, unaided.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.