Application Sales Specialist

Job Description

Job Description

Job Description

Who We Are

In a world where performance is paramount and environments are unforgiving, Thermon stands as a global leader, forging the future of thermal management, power distribution, and environmental controls. We don't just build systems, we engineer resilience, empowering the planet's most critical industries to thrive.

From the relentless demands of chemical plants and maritime operations to the intricate networks of rail and transit and the vital pulse of data centers, our technologies are the silent guardians sustaining infrastructure where failure is not an option. We craft solutions that ensure optimal operation, protecting critical assets and maximizing efficiency in the face of extreme conditions across diverse sectors like food and beverages, mining, pharmaceuticals, renewables, and oil & gas.

We care deeply about the success of our customers, the well-being of our team, and the reliability of every system we design. This drives our unwavering commitment to quality and integrity in everything we do. Through true collaboration, we unite a rich legacy of expertise with a trusted global team, partnering side-by-side with our customers. Together, we don't just meet industrial performance standards-we elevate them.

Wherever the world depends on resilient systems, Thermon is there to ensure critical operations excel and endure.

Responsibilities:

Responsible for selling Thermon's products through effective sales strategies and policies in order to maximize sales and profitability. The Inside Sales Representative will provide a high level of sales discipline and excellent customer service through day-to-day contact with customers.

- Community College technical degree plus minimum of three years related experience in the industry. Or the equivalent combination of education and experience.
- Knowledge of process heating products and heat transfer engineering.
- Working knowledge of Microsoft Windows environment.

- Excellent communication skills.
- Good Problem solving skills.
- Ability to organize and prioritize workload.
- Is dedicated to meeting the expectations and requirements of internal and external customers.

- Establish close working relationship with customers in order to determine their needs and identify other potential applications of Thermon Canada.
- Develop customer accounts: quote prices; secure orders; arrange delivery dates.
- Ensure all customer requirements and expectations are well understood before the order is executed.
- Build a loyal customer base through dedicated customer service.
- Be able to understand the customer's application and provide a solution/quotation to the customer's requirement
- Perform heat and heat loss calculations
- Attend product training courses
- Update and/or make aware to appropriate departments of customer information as it becomes available.
- Expedite customer placed orders.
- Call prospective customers to expand Thermon's product offering.
- Prepare quotations and provide product literature as needed.
- Maintain documentation of customer communications.

- ISO Training
- AX Training
- Basic Electricity Training
- Heating application