Account Executive, SMB (Quick Service Restaurants)

Job Description

<h3>Job Description</h3><p>Job Description<p><strong>Account Executive, SMB </strong><p><strong>Location:</strong> Ottawa, ON or Toronto, ON | Hybrid<br /><strong>Department:</strong> SMB Sales | Quick Service Restaurants<br /><strong>Department Leader:</strong> Lianne Bradley, Director of QSR<br /><strong>Type:</strong> Permanent | Full-Time</p><p></p><strong>About Solink</strong><p>At Solink, our mission is to <strong>safeguard what matters most</strong>. We provide businesses with the tools to <strong>know sooner and act faster</strong> by transforming video security into real-time operational insights.</p><p>Our cloud-based platform integrates seamlessly with your existing cameras and systems, turning them into intelligent sensors that detect and interpret key moments. This empowers teams to make data-driven decisions, enhance security, and improve operational efficiency.</p><p>Trusted by over 30,000 locations across 32+ countries - including brands like McDonald’s and JYSK - Solink delivers clarity when it counts. Our solutions help businesses reduce shrink, optimize performance, and respond proactively to potential threats.</p><p>We&#39;re growing rapidly, earning industry recognition, and scaling with purpose. We’ve been recognized by Deloitte’s Fast 50™ and Fast 500™, Business Intelligence Group, and as one of Ottawa’s Best Places to Work. And we’re just getting started!</p><p></p><strong>The Role</strong><p>We’re looking for curious, energetic sales talent to join our fast-growing team focused on the <strong>Quick Service Restaurant (QSR)</strong> space—partnering with some of the most recognizable and fastest-growing franchise and multi-unit brands across North America. This role is built for someone who thrives on consultative sales and has experience prospecting, developing business, and closing deals in a SaaS environment.</p><p>Do you take initiative and enjoy building something from the ground up? Are you passionate about connecting with operators and decision-makers, uncovering pain points, and delivering real value? Do you love presenting, running impactful product demos, and collaborating with a high-energy team that wins together?</p><p>If you’re excited about helping QSR operators solve real-world challenges across hundreds of locations—and want to be part of a dynamic, purpose-driven team—then this opportunity is for YOU.</p><p></p><strong>What You’ll Do</strong><ul><li><p><strong>Prospect with Purpose: </strong>Identify and proactively engage QSR brands—especially multi-unit operators and franchise systems—who would benefit from Solink’s platform. Your outreach will be strategic, value-driven, and tailored to the unique needs of the QSR industry.</p></li><li><p><strong>Own the Full Sales Cycle: </strong>Lead deals from end to end: discovery, demo, proposal, negotiation, and close. You’ll be accountable for building your own book of business with confidence and autonomy.</p></li><li><p><strong>Deliver High-Impact Demos: </strong>Tailor your product demonstrations to QSR challenges like high employee turnover, multi-location complexity, loss prevention, and operational inefficiencies. Speak to the decision-makers’ goals—whether franchisee or franchisor.</p></li><li><p><strong>Crush Your Targets: </strong>Crush your quota and raise the bar. Top performers close 12+ deals per year and typically land multi-location agreements.</p></li><li><p><strong>Celebrate the Wins: </strong>Thrive in a collaborative environment that values curiosity, agility, and strong value selling. Win together, learn fast, and grow continuously.</p></li></ul><p></p><strong>What You Bring</strong><p><strong>Must Have</strong></p><ul><li><p><strong>Full-Cycle Sales Experience:</strong> 1–3+ years of closing experience in SaaS or tech sales, with at least 1 year of outbound BDR experience.</p></li><li><p><strong>Self-Sourced Success:</strong> At least one-third of your deals originate from your own prospecting efforts.</p></li><li><p><strong>Deal Execution:</strong> Proven ability to close multi-location deals and manage opportunities through to the finish line.</p></li><li><p><strong>Quota Experience:</strong> History of owning and exceeding your targets and quotas. You don&#39;t just meet your targets, you crush them.</p></li><li><p><strong>Sales Acumen:</strong> You recognize buying signals, create urgency, and know when and how to move deals forward.</p></li><li><p><strong>Process-Oriented:</strong> You use a personal operating model or playbook to organize your sales activities effectively.</p></li><li><p><strong>Customer-Centric:</strong> You lead with curiosity, value, and insight—always listening more than pitching.</p></li><li><p><strong>Growth Mindset:</strong> You seek feedback, learn fast, and adapt to change with resilience and enthusiasm.</p></li><li><p><strong>Integrity & Teamwork:</strong> You hold yourself to high standards and thrive in a collaborative, inclusive culture.</p></li></ul><p><strong>Nice to Have</strong></p><ul><li><p><strong>QSR Industry Experience:</strong> Selling into the quick service restaurant segment, especially to franchise groups or multi-unit operators.</p></li><li><p><strong>Franchise Knowledge:</strong> Understanding of the franchise model and how to tailor sales motions for both franchisors and franchisees.</p></li><li><p><strong>Restaurant industry: </strong>Previous work experience in a quick-service restaurant.</p></li></ul><p></p><strong>Security Requirements</strong><ul><li><p>Candidates must undergo a criminal records check upon hire;</p></li><li><p>Be eligible to work in Canada;</p></li><li><p>Be willing to comply with Solink’s own security policies and standards.</p></li></ul><p></p><strong>Our Values</strong><p>We do things the Solink way:</p><ul><li><p><strong>Act with URGENCY</strong> – Our customers move fast, so we do too.</p></li><li><p><strong>Deliver with QUALITY</strong> – We sweat the details and hold a high bar.</p></li><li><p><strong>Win with TEAM</strong> – No egos. Just outcomes, built together.</p></li><li><p><strong>Lead with TRUST</strong> – We earn it through clarity, consistency, and care.</p></li></ul><p>These aren’t just words—they shape how we hire, lead, and grow.</p><p></p><strong>Why Solink?</strong><p>We’re not just building tech - we’re building a place where great people do great work.</p><ul><li><p><strong>Clarity and trust</strong>: Where the role allows, we support flexibility in how and where work gets done - and we’re upfront about what’s required.</p></li><li><p><strong>Meaningful equity</strong>: Every full-time, permanent employee has a stake in our growth.</p></li><li><p><strong>Comprehensive benefits</strong>: Fully paid health & dental (no waiting period) + $500 health spending account.</p></li><li><p><strong>Wellness support</strong>: Monthly reimbursement for fitness, wellness, or mental health programs.</p></li><li><p><strong>Growth through merit</strong>: Advancement is based on contribution, initiative, and the ability to raise the bar - together.</p></li><li><p><strong>Candid culture</strong>: Clear expectations, honest feedback, and no politics.</p></li><li><p><strong>Social connection</strong>: From So-learns to Solink-o and So-lunches, we stay connected in ways that actually feel fun.</p></li></ul><p></p><strong>What to Expect from the Hiring Process</strong><p>We respect your time and value transparency. Here’s a general idea of what to expect:</p><ol><li><p>Intro call with our Talent Team (30-45 minutes)</p></li><li><p>Interview with the Hiring Manager (45-60 minutes)</p></li><li><p>Practical Assessment Panel Interview with department leaders (~50 minutes)</p></li><li><p>Offer & onboarding </p></li></ol><em>Please note: this is subject to change at any point in the recruitment process based on the needs of the business.</em><p></p><strong>How to Apply</strong><p>Submit your resume and a short cover letter via our Careers Page. Let us know what excites you about this role, and how you’d help move Solink forward.</p><p></p><em>Solink is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive workplace. If you require accommodation during the selection process, please let us know.</em><p>#LI-Office #LI-PRO</p></p></p>