In-Flight Service – Crew Scheduling – 29044 Air Canada

Location: TORONTO, ON, Canada
Posting Start Date: Oct 11, 2022
Posting End Date: Oct 25, 2022


Job Description

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

Flight Attendant Crew Scheduler (Unifor), reporting to the Cabin Crew Scheduling Manager

Paid training will be for a period of maximum 6 months. Should you be contacted for an interview, further information will be provided at that time.

This position is responsible for scheduling Cabin Personnel in accordance with contractual and Company regulations for all Air Canada operations.

  • Schedule Cabin Personnel in accordance with Company policy, Ministry of Transport (M.O.T) regulations or Canadian Union of Public Employees (CUPE) collective agreement.
  • Monitor and action daily and future Cabin Personnel requirements. Re-schedule as necessary.
  • Provide effective and timely communication with all Cabin Personnel as it relates to scheduling activity and schedule deviations.
  • Compile management information.
  • Analyze irregular operations and make effective scheduling decisions.
  • Coordinate scheduling activities to achieve on time operational performance in concert with other operational departments.
  • Interpret and administer the CUPE collective agreements.
  • Bilingual French


  • Solid decision-making ability in high pressure situations
  • Strong interpersonal, communication, analytical and organizational skills
  • Demonstrated ability to maintain and monitor records effectively
  • Experience with conflict resolution and problem solving
  • Previous airline operational experience an asset
  • Previous Call Centre experience an asset
  • Good computer skills; knowledge of RES III, NetLine, & Communicator is an asset
  • Must work shifts, including midnights
  • Ability to work under pressure with minimal supervision
  • Must successfully complete and pass Initial Flight Attendant Crew Scheduling Training Program.
  • Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.

Linguistic Requirements

As Canada’s flag carrier, we’re proud to offer bilingual services. Candidates must speak both English and French fluently. As Canada’s most international airline, we would love to know if you can speak one or more of the following languages in addition to English and French: Japanese, Korean, Cantonese, Mandarin, Spanish, Italian, German, Arabic, Hebrew, Portuguese, Greek, Danish, Dutch, Hindi, Punjabi and Turkish.

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.

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