Dispatcher

Dispatcher (Days)

Slingshot Transportation Inc. – Driven for Excellence – Powered by People

Slingshot Transportation Inc. is expanding again! We have an exciting new opportunity for a Dispatcher to join our operations in Milton

Salary: $55,000-$65,000 annual

Shift: Monday to Friday and every fourth weekend.

Start time between 06:00-09:00 am

Specific job functions will include but not limited to:

Dispatch

Clear Communication with drivers, staff and customers to ensure on time performance by:

· Provide continuous monitoring of all Drivers on duty

· Always maintain professional, positive, caring, and supportive communications with Drivers

· Develop routing and maintain contact with Drivers throughout the day

· Collaborate with Dispatch Team to modify daily routes to accommodate the need of customers.

· Cultivate and maintain strong relationships with Drivers and Customers

· Monitor any sudden route changes, weather delays or road construction issues and work with Drivers to establish alternative routes to maintain on-time performance.

· Manage hour-by-hour, day-by-day dispatch of domestic and cross-border shipments

· Effectively plan and prioritize all loads making best use of equipment and drivers while meeting service requirements.

· Build and maintain a positive work environment where team members and their contributions are recognized and valued.

· Communicate all relevant details of driving assignments to Drivers to ensure proper execution.

· Liaise with Clients; receive and confirm details of orders, maintain effective proactive client communications as needed.

· Use and support Keep Truckin; reports, KPI’s and incentive programs

· Arrange appointments and scheduling

Maintain organized and accurate records by:

· Enter, manage, and dispatch all orders within operations software

· Ensure profit margins on all loads

· Liaise with Drivers and Equipment to arrange for maintenance, spare vehicles and ensure repairs are completed to vehicles.

· Notify authorities and complete appropriate internal reporting for vehicle accidents

· Monitor the location of vehicles in yards

· Verify the departure and return of drivers and vehicles

Other Duties:

· Performing other duties as assigned from time to time by Sr. Dispatch Manager or other Managers/Supervisors

· Follow and enforce all policies and procedures including progressive discipline for Drivers as required.

· Contribute to improvements i.e. processes, procedures, and policies.

· Contribute to the implementation of rates

· Perform daily supervision of the yard, the Yard Supervisors, FTP Coordinators, Shunters, Gate Keepers, Hadfield Coordinators, Walmart Liaisons etc.

· Support training of staff as required

Qualifications:

Knowledge:

· Working knowledge in the Transportation Industry

· Working knowledge of Microsoft Office and 365

· Knowledge of North American geography

Skills and Abilities:

· Ability to work in a team environment in high pressure situations.

· Strong written and oral communication skills are essential

· Ability to listen, speak and communicate effectively, often in some state of distress.

· High degree of proficiency with MS Excel and MS Word.

· Strong analytical, prioritizing, interpersonal and problem-solving skills

· Ability to work in a fast-paced and deadline-oriented environment.

· Strong organizational skills including the ability to multi-task effectively

Requirements:

· Minimum 5 years experience within an asset dispatch environment

· Professional attitude, punctual, assertive, and personable with strong attention to detail and commitment to confidentiality

· Focused on meeting commitments and customer satisfaction

· A proven track record of excellent communication skills with customers and drivers

· Passion for being a leader and involved in the business

· Qualified and interested candidates please apply online

· Working knowledge of reefer and dry equipment

· Ability to listen, speak and communicate effectively, often in some state of distress.

If you have a passion for results and want to grow your career with a dynamic and growing industry leader, please submit your cover letter and resume by email. We thank all applicants for their interest in joining Slingshot Transportation Inc; however, only those candidates selected for an interview will be contacted

Slingshot Transportation, Inc. offers a competitive compensation plan and offer a full benefit package including but not limited to; medical, dental and vision.

Slingshot Transportation, Inc. has an accommodation process in place that provides accommodations for people with disabilities. If you require an accommodation for the recruitment/interview process, please let us know to ensure that the appropriate accommodations are in place.

Job Types: Full-time, Permanent

Salary: $55,000.00-$65,000.00 per year

Additional pay:

  • Overtime pay

Benefits:

  • Casual dress
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • Vision care
  • Wellness program

Schedule:

  • 8 hour shift
  • Day shift
  • Holidays
  • Monday to Friday
  • Overtime
  • Weekends

Experience:

  • dispatch: 3 years (required)

Work remotely:

  • No



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