Customer Service Representative

Milton, ON

$31–$35 an hour

Customer Service Representative
Starting from $31 to $35 per hour* 
(* Includes estimated year-end profit sharing)


Toronto Branch
3333 James Snow Parkway, Milton, ON L9T 8L1


Uline. Where work ethic and hustle are rewarded. Customer Service is the heartbeat of our company.

Hours:  Various shifts available.

Position Responsibilities

  • Guide and process customer orders and inquiries in a fast-paced environment using world-class technology.
  • Communicate with customers via phone, email and chat.
  • Solve customer problems and find best possible solutions.
  • Help customers navigate Uline’s website and place orders online.
  • Provide knowledgeable answers to questions about products, pricing and availability.
  • Respond to shipping inquiries and answer order status questions.
  • Become a product expert and understand each customer’s needs to provide real, effective solutions and deliver exceptional customer service.


Minimum Requirements

  • High school diploma or equivalent with 2+ years of relevant experience. Bachelor’s degree preferred.
  • Desire to provide the best possible experience for our customers.
  • Thrive in a fast-paced environment with coaching support.

Benefits

  • Extended medical and health coverage that includes medical, dental and vision.
  • Basic life insurance, disability and wellness programs.
  • RRSP with 5% employer match.
  • Paid holidays and generous paid time off.
  • Bonus programs that include annual performance, sales goals and profit sharing.

Employee Perks

  • Best-in-class, clean, modern facilities.
  • First-class fitness center.

About Uline

Uline is North America’s leading distributor of shipping, industrial and packaging materials. We’re a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 8,500 employees across 12 locations, it’s time you joined Uline.

Uline is proud to operate as a drug-free workplace.

Uline is an Equal Opportunity Employer

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Our employees make the difference and we are committed to offering exceptional benefits and perks!  Explore Uline.jobs to learn more!APPLY NOW 



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