Milton, ON
$31–$35 an hour
Customer Service Representative
Starting from $31 to $35 per hour*
(* Includes estimated year-end profit sharing)
Toronto Branch
3333 James Snow Parkway, Milton, ON L9T 8L1
Uline. Where work ethic and hustle are rewarded. Customer Service is the heartbeat of our company.
Hours: Various shifts available.
Position Responsibilities
- Guide and process customer orders and inquiries in a fast-paced environment using world-class technology.
- Communicate with customers via phone, email and chat.
- Solve customer problems and find best possible solutions.
- Help customers navigate Uline’s website and place orders online.
- Provide knowledgeable answers to questions about products, pricing and availability.
- Respond to shipping inquiries and answer order status questions.
- Become a product expert and understand each customer’s needs to provide real, effective solutions and deliver exceptional customer service.
Minimum Requirements
- High school diploma or equivalent with 2+ years of relevant experience. Bachelor’s degree preferred.
- Desire to provide the best possible experience for our customers.
- Thrive in a fast-paced environment with coaching support.
Benefits
- Extended medical and health coverage that includes medical, dental and vision.
- Basic life insurance, disability and wellness programs.
- RRSP with 5% employer match.
- Paid holidays and generous paid time off.
- Bonus programs that include annual performance, sales goals and profit sharing.
Employee Perks
- Best-in-class, clean, modern facilities.
- First-class fitness center.
About Uline
Uline is North America’s leading distributor of shipping, industrial and packaging materials. We’re a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 8,500 employees across 12 locations, it’s time you joined Uline.
Uline is proud to operate as a drug-free workplace.
Uline is an Equal Opportunity Employer
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