Immigration, Refugees and Citizenship Canada
Calgary (Alberta), Edmonton (Alberta), Surrey (British Columbia), Vancouver (British Columbia), Winnipeg (Manitoba), Fredericton (New Brunswick), St. John’s (Newfoundland and Labrador), Yellowknife (Northwest Territories), Halifax (Nova Scotia), Sydney (Nova Scotia), Etobicoke (Ontario), Hamilton (Ontario), Kitchener (Ontario), London (Ontario), Mississauga (Ontario), Niagara Falls (Ontario), Ottawa (Ontario), Scarborough (Ontario), Toronto (Ontario), Windsor (Ontario), Charlottetown (Prince Edward Island), Gatineau (Québec), Montréal Island (Québec), Saskatoon (Saskatchewan), Whitehorse (Yukon)
$65,547 to $70,622
For further information on the organization, please visit Immigration, Refugees and Citizenship Canada
Closing date: 4 November 2023 – 23:59, Pacific TimeWho can apply: Persons residing in Canada and Canadian citizens residing abroad.
We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.
》Why join IRCC?
Come join a team of people who are dedicated to building a stronger and better Canada. Our work helps to reunite families and protect displaced and persecuted people, while attracting top talent from across the globe to contribute to our economy. Whether we are working on temporary entry, permanent residency, citizenship, passports, or the many internal services that enable our work, we are helping to shape the welcoming, diverse, and prosperous country we are today.
》How to apply?
① If you think that you meet the qualifications listed below:
● Click Apply online
● Upload your resume
● Respond to the screening questions
② For tips on how to apply, check out this video:
Please note that the list of candidates in this selection process is cross-referenced with the list of candidates in selection process 2021-IMC-IA-34796 (A,B,C,D,E). Candidates will only be assessed under one of these selection processes.
Public Service Employees from other government departments may be asked to provide proof that your home department will release you for secondment or acting appointments prior to assessment.
Random selection* may be used to identify which applicants will be assessed from this inventory. You will find more information about random selection in “Other information”.
To avoid situations of conflict of interest and conflict of duties with the goal of upholding the values and ethics of the public sector and the public interest, applicants providing immigration consulting services (both registered and unregistered, paid and/or unpaid), would be required to recuse themselves from these duties for the duration of their employment, should they be appointed to a position within Immigration, Refugees and Citizenship Canada (IRCC). Moreover, prospective appointees who are Regulated Canadian Immigration Consultants (RCICs) would be required to resign from Immigration Consultants of Canada Regulatory Council (ICCRC). Of note, a “leave of absence” from the Regulatory Council does not meet IRCC’s requirement in the matter.
》What will you be doing?
In this role you will be providing support in key functional areas including reviewing, processing, and assessing applications to determine if clients are eligible for citizenship, immigration, refugee or settlement programs.
To learn more about our immigration programs and how you will be helping IRCC shape Canada’s future, please visit the link below:
Intent of the process
This inventory will be used to establish a partially or fully qualified pool of candidates within Immigration, Refugees & Citizenship Canada which may be used to staff positions at the PM-03 level or equivalent with various linguistic profiles, various security profiles, various tenures, using various staffing actions across Canada.
Positions to be filled: Number to be determined
Information you must provide
In order to be considered, your application must clearly explain how you meet the following (essential qualifications)
A secondary school diploma or employer-approved alternatives*
*The employer-approved alternatives to a secondary school diploma are:
1. A satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma; or
2. An acceptable combination of education, training and/or experience.
1. Significant* experience in making recommendations or decisions that require the assessment of criteria against applicable policies, legislation, guidelines and/or regulations.
2. Significant* experience in delivering client services or programs that requires providing information or explanation to business partners, stakeholders or the general public.
* “Significant experience” is defined as the depth and breadth of experience normally associated with the performance of the duties for a period of approximately 12 months on a full-time basis.
If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)
★THE FOLLOWING QUALIFICATIONS MAY BE DEEMED AS ESSENTIAL OR ASSET QUALIFICATIONS★
Depending on the position being staffed, the hiring manager may deem one or more of the following qualifications to be an essential qualification “must have” or as an asset qualification “nice to have.” In cases where an asset is deemed to be “essential” only candidates, veterans and persons with a priority entitlement who possess that specific qualification in addition to the stated essential qualifications will be considered. This does not mean that you must meet all of the following qualifications. Please answer yes only to those that apply.
If you have any questions, contact us at the email address listed below.
Diploma or degree from a recognized post-secondary institution.
1. Experience working in the Global Case Management System (GCMS).
2. Experience in making decisions that require the application and interpretation of the Immigration and Refugee Protection Act (IRPA) and/or related Regulations (IRPR).
3. Experience in making decisions that require the application and interpretation of the Citizenship Act and/or related Regulations.
4. Experience in making decisions that require the application and interpretation of the Canadian Passport Order.
5. Experience in training or coaching employees.
6. Experience in leading or supervising a team or a working group.
7. Experience in Grants and Contributions program delivery.
8. Experience in preparing written material such as briefing notes, communication .products, presentations or correspondence.
9. Experience conducting investigations and/or interviews to identify, analyze and interpret issues, trends, patterns or associated risks.
10. Experience preparing statistical reports using a computerized system or program such as Microsoft Excel, SAP, etc.
11. Experience with project management.
12. Experience in stakeholder engagement with community agencies, non-profit organizations, government and/or for-profit entities.
13. Experience in supporting or leading policy development.
14. Experience providing Information Management (IM) support and guidance, records management services and/or IM training to internal clients.
15. Experience in compiling and synthesizing data for review by senior advisors, management, or internal or external audiences.
16. Experience drafting and updating instructional materials which are shared with internal and external stakeholders on behalf of the department or organization.
17. Experience in providing advice and guidance on citizenship or passport matters to various stakeholders in an operational environment.
18. Experience working with eMedical.
19. Experience working with Visio.
20. Experience in participating on an innovation/transformation team.
21. Experience working in the Grants and Contributions System.
22. Experience working at Immigration Refugees and Citizenship Canada.
Some positions may require one or more of the following:
● Availability, willingness and ability to travel as required
● Availability, willingness and ability to work overtime as required including weekends and statutory holidays
● Availability, willingness and ability to work off-site as required
● Availability, willingness and ability to work flexible hours
The following will be applied / assessed at a later date (essential for the job)
Various language requirements
English or French Essential
Bilingual Imperative (BBB/BBB, BBC/BBC, CBC/CBC, CCC/CCC)
Information on language requirements
COMPETENCIES & PERSONAL SUITABILITY
1. Adaptability and Flexibility
3. Judgement/Analytical Thinking
4. Values and Ethics*
5. Effective Interactive Communication (written and oral)*
*Note: Written component of Effective Interactive Communication and Values and Ethics to be assessed through candidates’ online application and/or email communications.
IRCC Behavioural and Technical Competency Dictionary:
The following may be applied / assessed at a later date (may be needed for the job)
Depending on the position being staffed, the hiring manager may deem one or more of the following competencies to be an essential qualification “must have”. In cases where an asset is deemed to be “essential” only candidates, veterans and persons with a priority entitlement who possess that specific qualification in addition to the stated essential qualifications will be considered
Planning and Organizing
Cooperation and Collaboration
Focus on Quality and Detail
IRCC is committed to having a Diverse and Inclusive workforce. As such, Preference may be given to under-represented Employment Equity Groups :
• Indigenous Peoples*
• Persons with disabilities, and
• Racialized persons**
*referred as Aboriginal peoples in Employment Equity Act
** referred as Members of Visible minorities in Employment Equity Act
Information on employment equity
Conditions of employment
CONDITIONS OF EMPLOYMENT
1. Security: Reliability Status or Secret Clearance.
2. All employees of the core public administration are required to be fully vaccinated against COVID-19 and attest to their vaccination status unless accommodated based on a medical contraindication, religion, or another prohibited ground for discrimination as defined under the Canadian Human Rights Act.
3. Some positions may require one or more of the following:
● Availability, willingness and ability to work in a 24/7 environment
● Availability, willingness and ability to work overtime as required including weekends and statutory holidays.
● A valid Driver’s License, within the limits of Treasury Board Secretariat travel guidelines.
● Successful completion of the mandatory IRCC learning program for Citizenship, Immigration and Integration within a timeframe specified by the department.
At IRCC we believe that our diversity is our strength!
Through our staffing processes we are taking clear action to build a skilled and diverse workforce that reflects the diverse perspectives of Canada’s population that we serve.
If you identify as Indigenous*, Racialized**, Person with a Disability or a Woman, please let us know by filling out the self-declaration section in your application.
*referred as Aboriginal peoples in Employment Equity Act
** referred as Members of Visible minorities in Employment Equity Act
Link : https://www.laws-lois.justice.gc.ca/eng/acts/e-5.401/page-1.html
More Information on employment equity can be found here:
Candidates will be required to acknowledge through their application that they have read and understood IRCC’s Confidentiality Agreement in order to be referred for assessment.
Only on-line applications received via the Jobs GC site will be accepted. Persons with disabilities preventing them from applying on-line are asked to contact Human Resources at IRCC.2021-IMC-EA-34795PM-03-2021-IMC-EA-34795PM-03.IRCC@cic.gc.ca.
Communication for this process will be sent via email. It is the responsibility of the candidate to ensure accurate contact information is provided and to update this information as required throughout the life of this selection process. Candidates should include an email address that accepts email from unknown users (some email systems block these types of email).
Candidates should provide on their application an email address that they can access at any time. Absence from the office will not be accepted as an excuse for missing email communications or deadlines if using a work email address.
Please note that your overall conduct and communications, including e-mail correspondence, throughout the entire process will be used in the assessment of qualifications and competencies.
Candidates must provide proof of education credentials at a later time in the process. Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at https://www.cicic.ca/2/home.canada
The selection decision(s) may be based on one or more of the following criteria:
• Matching of the individual’s experience or qualifications to the strengths and weaknesses of the work team.
• Matching of the individual’s experience or qualifications to the specific duties of the position being staffed.
• Depth, breadth, type of work-specific experience.
• Level/degree of one or more competencies/qualifications.
Random Selection Frequently Asked Questions:
1. Some advertisements state that random selection may be used to identify which applicants will be assessed during the appointment process. What is random selection?
Random selection is a strategy that is sometimes used to manage applicant volume. It identifies a sub-sample of applicants by applying the element of chance at some point during the appointment process, using criteria identified by the hiring organization.
2. How is this sub-sample of applicants determined?
To determine the sub-sample of applicants, the hiring organization identifies the following:
– criteria that candidates must meet; and
– the number of candidates to be selected.
With the assistance of an electronic system that contains information on all applicants, candidates who meet these criteria are identified and the sub-sample is randomly selected from that group. The Public Service Resourcing System – the electronic system used to advertise job opportunities within the Public Service of Canada, and receive and select applications – performs the random selection function.
Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.
Information on the preference to veterans
We thank all those who apply. Only those selected for further consideration will be contacted.
|Human Resources Team|