CAA Club Group of companies Virtual Interviews

CAA Club Group of companies Member Support Associate (Work at Home)

Full-time Inbound Sales Advisor (Work at Home)

Full-time Outbound Sales Advisor (Work at Home)Full-time

Technical requirements

After signing up, you will be sent an email with instructions on how to connect.
Please be prepared to join the virtual interview from a quiet place using a desktop or mobile device with a working speaker, microphone, and camera. Check to see if your network connection can support an online session. A plugged in ethernet cable or a strong WiFi network signal will help avoid time delays during your conversation.

What to prepare for the interview

  • Laptop or Desktop required as you may have to share your screen
  • Please ensure your video and microphone are in working order
  • Come with an updated Resume (including contact information)

Interview dress code

Business casual (dress pants/skirt, button down/blouse, optional tie)

About CAA Club Group of companies

As Canada’s largest automobile association, we are passionate about keeping our Members safe– whether they are on the road, at home, or travelling abroad. Meeting the diverse needs of our two-million Members requires high performing, forward thinking, and innovative people who work collaboratively to keep propelling our business forward. Life at CAA Club Group is fast paced, performance-driven and rewarding. We value our Associates’ career growth and ongoing professional development– and we regularly recognize their achievements and outstanding results. CAA Club Group (CCG) is known for providing stellar emergency roadside assistance to our motoring Members and non-Members. We work hard and play hard. We’re about doing what’s right and feeling good about it.

Do you enjoy going above and beyond to help customers?  You could assist in keeping our Members safe and happy – helping them get what they need over the phone.  Our team is made up of driven, member-oriented agents who are obsessed with member safety.  Whether it is offering and upgrading CAA memberships or helping stranded motorists by working with our Roadside and Dispatch team to come to their rescue, all while working from the comforts of your home!.  


  • Work from Home
  • Competitive Salary
  • Pension (with Employer match)
  • Benefit Plans (Health and Dental)
  • Competitive Vacation 
  • Continued Education and Tuition Reimbursement
  • Wellbeing Programs and Resources
  • Excellent Work Environment and Culture

What is a virtual interview?

Virtual interviews help employers connect with job seekers when they are not in the same physical location. Since hiring is a human process, employers would like to speak with you online (through chat, video, or phone) to see if you meet the requirements for the job.

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